Always great service at Vail Buick/GMC. Friendly and thoughtful people.

Irving Zaks at Vail Buick was very responsive to my emails and calls. Process was smooth and quick. Set up test drive appointment via email. Received a good price and financing (without haggling) to purchase a new Enclave.

Ray was very helpful, friendly, and prompt at returning messages. Answered any and all questions we had when buying our new vehicle. Not pushy. The entire staff was efficient and knowledgeable. They made our whole car buying experience go smoothly and gave us a reasonable trade-in amount. We were very pleased with our experience and would highly recommend this dealership.

Experience service writer who is friendly knowledgeable and helpful in providing timely service

This was my first time at Vail Buick and it was a very pleasant experience! Everyone was so helpful and I am very happy with my new Encore gx! We got an asowme deal and I will definitely be recommending this dealer to family and friends!!

This dealership is wonderful and is always willing to work with you... for the best deal.. Larry is an amazing person and so is everyone on the team

My lease was up at a time my husband was very sick. Desmond and the whole dealership was very helpful getting me into my new Encore during this stressful time. I can't thank them enough for all they did to help me

I just purchased my second vehicle from Vail. The entire process was very smooth . I can't say enough about the General Manager , Larry Parisi. He is involved in all aspects and makes sure everything goes well . He worked tirelessly to help me through the process . Barry , who is their resident vehicle tech expert spent over 45 min with me making sure I understood my new vehicle and everything was all set and ready to go . Even my radio station presets ! I’ve read some of the negative reviews . Don’t believe them ! I’m 58 years old so I know you can’t always make everyone happy . All I know is , Larry and his staff at Vail made me very happy !!

Eric was a pleasure to work with, he went out of his way to find me a wonderful truck, even though it was not available at the dealership. He got me the best price , and the best deal! Eric made the buying experience one of the best I have ever had, and this is my fourth GMC IN 30 years! Thank you for all of your hard work! I would recommend Eric to anyone!

Trustworthy, knowledgeable, David found the right car for me. Excellent service-orientation, good follow-up. Great people at the dealership -- friendly, respectful. Very happy with the car. Thank you Vail Buick.

The team was patient and helpful, they walked through each step with me to make a decision. I am happy with the outcome. Thank you

Everyone at this dealership was very nice and helpful. Desmond patiently explained every single feature of the dashboard for me on the day when I picked up my new vehicle. I had been frightened that it would all be too high tech for me to understand, but his tutorial was very clear.

I visited Vail Buick after an unpleasant experience with another dealership. I was very pleasantly surprised by their quality of customer service. They delivered on everything they said they would. This is the beginning of a long relationship. I would highly recommend them.

The dealership overall was very good and Desmond V was great. Very friendly and found the exact match for the vehicle. I would definitely recommend this dealership.

Brian, Desmond and Charlie were amazing they made the car buying experience incredible. Very professional and knowledgeable! Thank you guy's for the great service.

Vail is a wonderful dealership--my 3rd lease from them & have always been satisfied with ther professionalism, genuine kindness & competitive pricing I recommend this dealership to everyone

Terrific salespeople.Eric and Drew Trust worthy, honest and sincere. They made a great deal and even helped surprise my wife with her dream red convertible 😊Will definitely recommend them. Many thanks!

Desmond was very thorough and the process from end to end moved quickly. The delivery I liked because they were prepared, and it’s did not take long.

Everyone was helpful and went above and beyond. Al, Brian and Eric meet more than our expectations. Barry took the extra time to walk me through all the features and to get me set. I would definitely recommend them.

Good/ honest experience. Desmond was the best car salesman I’ve ever met!! Everyone was friendly and Brian was organized and fun to talk to. They helped get me the exact car I wanted at a good price

Great experience making for a very smooth transaction I would definitely recommend the dealership to other friends/relatives when the occasion arises. Thank you very much.

Very easy to turn in old lease and get new lease. All the employees were friendly and helpful. Desmond was very good at answering questions and following up with me.

Our Salesman Drew Fisher was very helpful in helping us find the exact car we wanted! Fair pricing on our trade-in and spent an adequate amount of time on the car upon delivery! Thx for another great experience from Vail!

Between my initial conversation with Denise, and my sales person Drew and then Brian, this process was quick and I felt it was a great experience.

I have to give the BIGGEST THANK YOU To Larry, Drew and the F&I manager for putting me in a brand new GMC Terrain. My current car broke down and no other dealer could find me the vehicle I wanted or give me a price that would fit my budget. As a single mother of three and a limited amount to spend I was so desperate to find a vehicle quickly. I couldn't imagine having no car for another day. They went out of there way to pick up my disabled car, at no cost to me, from lower Westchester so i could at least use it towards another vehicle. They put me in a beautiful state-of-art black on black brand new terrain that I drove off in today. Wow, all within hours I was driving for only $139 a month after they gave me a good amount for my car. I never would have thought I would be driving a car as nice as this for so little down and such a small monthly payment. When most people say they don't have good experiences buying a new car I have to say I had the best experience EVER leasing a vehicle from Vail Buick GMC. Thank you, Thank you, Thank you. Most sincerely Mary Ann Puoti.